Cancellation Policy and Hotel Rules
To ensure a peaceful and transparent stay, we invite you to carefully read our booking conditions, cancellation policy, and facility rules.
Cancellation and Deposit
- Confirmation Deposit: A deposit equal to 30% of the total stay is required at the time of booking.
- Cancellation: In case of cancelled booking, the deposit already sent will **NOT be refunded**.
-
Stay Voucher (Deposit Recovery): The non-lost deposit can be recovered for a future stay **within the end of the current season or for the following year**.
Valid for a minimum stay of 7 days, subject to room availability. - Transfer Times: The deposit via bank transfer must be sent **within 7 days** of the hotel's confirmation. In case of non-receipt, the booking will be cancelled.
Arrival and Departure
Check-in (Arrival)
The room is available from **11:00 AM** onwards.
We recommend contacting the hotel the day before to check if the room might be available even before that time.
Check-out (Departure)
The room must be vacated strictly by **09:30 AM** on the day of departure.
Parking
Parking is **FREE** subject to availability.
- It is NOT reserved
- It is NOT guarded
- It is NOT bookable
Cuisine and Meals
Intolerances: The kitchen does NOT have menus or products for celiacs and for specific food intolerances.
Extras: Variations on the daily menu will be charged as extras.
Meals not consumed: Will not be deducted from the final bill.
Pets
We accept **small** pets.
- Cost: **€ 5.00** per day.
- Restrictions: They are NOT allowed in the Restaurant/Breakfast room.
- Note: Their presence must be communicated at the time of the quote request.
Quote Confirmation
The quote received via email **does NOT constitute confirmation** of the booking.
The final confirmation of availability and room will be sent by the Management subsequently (via Email or WhatsApp) only after agreements are made.