Privacy Policy

Why this information

Pursuant to Regulation (EU) 2016/679 (hereinafter "Regulation" or "GDPR"), this page describes the methods of processing personal data of users who consult the website of "ALBERGO QUATTRO STAGIONI DI ZANGHERI GIANLUCA" accessible electronically at the following address: www.riccionehotelsadria.com.

This information does not concern other sites, pages, or online services accessible via hypertext links that may be published on this site but refer to resources external to the www.riccionehotelsadria.com domain.

Data Controller

Following consultation of the site, data relating to identified or identifiable natural persons may be processed.

1) Navigation data

The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of computers and terminals used by users, addresses in URI/URL notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's computer environment.

Purpose: These data, necessary for navigating the Site, are processed for the purpose of:

• Obtaining aggregated and anonymous statistical information on the use of the Site (most visited pages, number of visitors by time slot or daily, geographical areas, etc.);
• Checking the correct functioning of the contents offered by the Site;
• Preventing or countering any possible computer crime, fraudulent use of the functions available on the site, also for the purpose of reconstructing security incidents and their traceability.

Legal basis: Data processing necessary for website navigation - contractual obligation (Art. 6 par. 1 letter b GDPR).

Retention period: The data will be kept for a period of time not exceeding the achievement of the technical purposes described, subject to any need to ascertain crimes by the Judicial Authority (Art. 5 GDPR).

2) Data communicated by the user

The optional, explicit, and voluntary sending of messages to the contact addresses, private messages sent to social profiles (where provided), as well as the compilation of forms present on the site, entail the acquisition of the sender's contact data, necessary to reply, as well as all personal data included in the communications.

Specific information notices are published on the pages of the site prepared for the provision of certain services; where necessary, user consent is collected.

Legal basis: Data processing necessary to respond to user requests - contractual obligation (Art. 6 par. 1 letter b GDPR).

Retention period: Data is kept for the time necessary to manage individual requests. Any subsequent retention for statistical purposes involves the anonymization of data.

3) Cookies and other tracking systems

Use is made of:

• a) Technical cookies: necessary for user navigation and usability of content.
  Legal basis: contract as they are functional and necessary.
• b) Analytical cookies: used to process aggregated statistical analyses on site usage.
  Legal basis: Consent.
• c) Profiling cookies: allow gathering information about the preferences expressed by the user for targeted advertising campaigns.
  Legal basis: Consent.

Complete information on cookie management is available in the document "Cookie Management" present in the footer.

4) Social Media Policy

For information on the processing of personal data carried out by the managers of Social Media platforms, please refer to their respective privacy policies. The Controller processes the personal data provided by users through the dedicated social pages for promotional purposes and to manage interactions with users.

The platforms used are:

• Facebook: https://www.facebook.com/hotel.4.stagioni.riccione
• Instagram: https://www.instagram.com/hotel_4_stagioni_riccione/

Data Recipients

Recipients of the data collected are some subjects designated by the Data Controller pursuant to Article 28 of the Regulation, as data processors, and other service providers (web agency, digital communication, system assistance). You can request the complete list by writing to info@riccionehotelsadria.com.

The personal data collected is also processed by the hotel staff, acting on the basis of specific instructions provided regarding the purposes and methods of the processing itself.

Security and Data Transfer

Security: Data is protected by specific technical and organizational security measures (Art. 32 of the Regulation) to ensure confidentiality, integrity, and availability, and prevent risks of destruction, loss, or unauthorized access.

Extra EU Transfer: The controller does not transfer personal data to non-EU countries. Should the need arise, data subjects will be informed in advance and adequate guarantee measures (e.g., standard contractual clauses) will be adopted.

Rights of Data Subjects

Data subjects have the right to obtain from "ALBERGO QUATTRO STAGIONI" DI ZANGHERI GIANLUCA, in the cases provided for, access to their personal data, rectification, cancellation of the same, limitation of processing, portability, or to object to processing and revoke consent (Arts. 15-22 of the Regulation).

The request can be submitted by contacting the Data Controller:
Email: info@riccionehotelsadria.com
Address: Viale Tassoni, 10 - 47838 Riccione (RN) - Italy

Model for the exercise of rights (Privacy Guarantor): https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/9038275

Right to Complain

Data subjects who believe that the processing of personal data referring to them is in violation of the Regulation have the right to lodge a complaint with the Guarantor (Art. 77 of the Regulation) or to take appropriate legal action (Art. 79).

Complaint model (Privacy Guarantor): https://www.garanteprivacy.it/home/docweb/-/docweb-display/docweb/4535524

Privacy Notice for Potential Customers

Privacy Notice for Surfers, Service Users and Newsletter Subscribers