Privacy Policy

PRIVACY ITALIANO

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PRIVACY ENGLISH

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DEUTSCHE PRIVACY

This privacy policy (the “Privacy Policy”) contains important information on personal data that is collected by visiting this website www.riccionehotelsadria.com and/or www.preventivi-hotel.com, and describes how to use such data. This information is supplementary to any other information received in other circumstances.

This document contains important information on the following:

  1. TREATMENT OF PERSONAL DATA
  2. PERSONAL DATA COLLECTED
  3. PURPOSE OF THE PROCESSING OF PERSONAL DATA
  4. COMMUNICATION OF PERSONAL DATA
  5. PROTECTION OF THE PRIVACY OF MINORS
  6. STORAGE, ACCESSIBILITY AND TRANSFER OF PERSONAL DATA
  7. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA
  8. RIGHTS OF ACCESS TO PERSONAL DATA – MANAGEMENT OF CHOICES
  9. DATA STORAGE
  10. POLICY ON COOKIES AND SIMILAR PROCESSES
  11. LINKS, ADVERTISERS, SPONSORS AND ADVERTISING
  12. DATA CONTROLLER – COMPANY CONTACTS
  13. UPDATES TO THIS INFORMATION – COMMUNICATIONS

ACCEPTANCE

By visiting the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com, using its services or interacting with the Company, the user confirms that he has read and understood this Privacy Policy and accepts that the Company collects, uses, archives, transmits and discloses personal data collected through the Website, in accordance with this Privacy Policy. the Company may require the user to provide their consent (for example, by ticking a box), where it deems it appropriate to safeguard its rights or where required by current regulations. If you do not accept the conditions of this Privacy Policy, the user is requested not to visit this Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com and not otherwise use this Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com or send him personal data, or not provide your consent when this option is offered to you in accordance with the regulations in force.

  1. TREATMENT OF PERSONAL DATA

In this Privacy Policy, the term “Personal Data” is used with reference to any information that allows the Company to identify the user (or a third party whose data the user provides), directly or indirectly, including any information connected to the purchase of goods or services, or that the user chooses to communicate to the Company or to share with it, or with third parties, while using the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com. The processing of personal data will take place in accordance with the General Regulation on the protection of personal data (EU) 2016/679 “Reg. (EU) 2016/679 “and of Legislative Decree 101/2018. the Company reserves the right to carry out further data processing, where required by law or in the context of criminal or other investigations or proceedings.

  1. PERSONAL DATA COLLECTED
  2. Origin of the data

the Company collects personal data from the user only where the same voluntarily provides information, for example:

  • in case of information request through the contact form of the site: www.riccionehotelsadria.com and/or www.preventivi-hotel.com;
  • in the case of e-mails, SMS, Whatsapp messages and other electronic messages;
  • in the case of a request to subscribe to the mailing list;

in case of information request through the contact form of the site: www.riccionehotelsadria.com and/or www.preventivi-hotel.com;
in the case of e-mails, SMS, Whatsapp messages and other electronic messages;
in the case of a request to subscribe to the mailing list;
in the case of a request for booking the services offered.

If the user provides the Company with personal data of third parties (for example, family members, other customers or potential customers), the same should ensure that these third parties are informed and have authorized the use of their data as described in this Privacy Policy .

The Company may collect and use different types of personal data according to the specific purposes pursued and described below:

  • personal information, such as name, surname, gender, age / date of birth, country of origin and other personal data that current regulations allow us to collect;
  • contact information, such as address, email address, telephone number, mobile number, any fax number and other contact information that current regulations allow us to collect;
  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

Depending on the specific circumstances in which the interaction between the user and the Company took place, personal data will be used for the specific purposes for which the data was provided voluntarily.

The personal data provided by the user or collected when the user requests a specific service, namely personal information, contact information and data strictly necessary to follow up on the request, will be used to:

  1. provide the requested services (for example, assisting him, answering a question or contact request possibly sent by the user, also via the contact form);
  2. manage the subscription to the newsletter where the user has given specific consent.
  3. Personal data must be provided for the aforementioned purposes and refusal would make it impossible to complete the request.
  4. Except where otherwise required to comply with local regulations in force, the processing of data for these purposes could be carried out without requiring the user’s consent, as necessary to follow up on the request.
  5. The personal data provided by the user during visits to the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com or the interaction with the Company, i.e. personal and contact information, could be entered in a centralized database to offer promotions, discounts and other services and send newsletters, other marketing and commercial communications on products and services and invitations to events on the Company’s brands, surveys and research, market analysis, invitations to competitions, sweepstakes or promotions and other initiatives for users (“marketing “). the Company may use traditional means of contact (ordinary mail and telephone) and / or digital and automated (e-mail, SMS, MMS, telephone and other digital channels, for example social media).

The insertion of data in the Database is optional and free (being based on the consent that the user can choose to provide) and can only take place where the personal data are provided for the marketing purposes referred to in point 3.2. The user can unsubscribe or withdraw his consent at any time (see point 8 below). In any case, the refusal to provide personal data for this purpose does not prevent the user from using the services of the Hotel 4 Stagioni in Riccione, but the Company will not be able to inform him of the marketing initiatives and events described above.

  1. COMMUNICATION OF PERSONAL DATA

The Company shares your personal data with its affiliated companies, its distributors and affiliates, including those located in other countries, and with other companies that provide services on its behalf (as detailed below), under its direction. or that of third parties. These companies and organizations will only receive the personal data necessary to perform the services and will not be authorized to use them for any other purpose..

  1. a) Communication of personal data to data processors

When the user signs up for the newsletter or uses the Company’s online contact services, his personal data may be shared with selected third parties who provide services to the supplier.

The user’s personal data may be shared with third parties to monitor and analyze the activity of the Website: www.riccionehotelsadria.com, host contents of the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com, provide technical and organizational services functional to the aforementioned purposes , maintain the customer database, provide marketing assistance and manage emails, market analyzes, surveys, contests, sweepstakes or promotions. These third parties may have access to the user’s personal data or store or process them in order to provide these services on behalf of the Company in Italy, in the country where the user is located or abroad. The Company’s service providers are not authorized to use personal data for purposes other than the provision of contracted services.

  1. b) Dissemination of personal data

In the event of asset or corporate transactions (for example, mergers or acquisitions, corporate restructuring or liquidation), customer data will likely be one of the assets transferred and may be shared with legal successors, to the extent permitted by law on the basis of legitimate interest. of society. Personal data will remain subject to the pre-existing privacy policy, unless the user decides otherwise..

The Company may also disclose the user’s personal data to third parties

  • where required by EU or Member State law;
  • in case of legal proceedings;
  • in response to a request from law enforcement that is based on legitimate grounds;
  • to protect the rights, privacy, safety or property of the Company or the public.

Furthermore, to the extent permitted by law, the Company may disclose personal data to third parties in the event of complaints relating to the use of the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com, where deemed necessary to investigate, prevent or adopt measures regarding illegal activities, fraud suspects or in the event that the Company, in its sole discretion, considers that the use of the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com by the user is incompatible with the conditions of the Website itself.

The complete list of designated data processors and third parties to whom the data is disclosed can be obtained using our contacts indicated below (point 12).

  1. PROTECTION OF THE PRIVACY OF MINORS

This Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com is aimed at a general public, however its services are intended for persons aged 18 or over. The Company does not knowingly request, collect, use and disclose personal data provided by persons under the age of 18 online. If the Company learns that it has personally collected data from a minor, it will delete them.

In the event that the user is not of the required age, please do not proceed and ask an adult (or your parents or guardian) to perform the necessary procedures.

  1. STORAGE, ACCESSIBILITY AND TRANSFER OF PERSONAL DATA

The processing of personal data collected through the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com takes place mainly using electronic or web-based means, including web analytics services hosted by servers of suppliers selected by the Company operating within the European Union. The processing of personal data can also be performed on paper. In both cases, personal data are entered in the centralized database and secured by the Company located in Italy and managed by the Data Protection Controller..

Access to personal data will be allowed only to authorized personnel, depending on the actual need to know such information and using access control tools on multiple levels. This staff has undertaken to comply with the confidentiality obligations and has been expressly designated as data processor, as required by current law. In particular, where the user has given his consent to the processing of his personal data for marketing purposes, the related data may be read, modified and updated by the Company’s staff and by the sales and marketing staff. The staff has received appropriate training and is required to comply with the confidentiality obligations. the Company may use it to collect, use and disclose data according to its instructions.

If the Company has to transfer personal data abroad in order to pursue the purposes set out in this Privacy Policy, even where the legislation on personal data differs from that applicable in the country where the user is located, the same will take measures to ensure that such communications take place in compliance with European data protection standards or other local standards used in the country where the data is collected, so that user data remains safe and confidential..

  1. SECURITY AND CONFIDENTIALITY OF PERSONAL DATA

the Company has implemented suitable measures to protect the user’s personal data from accidental loss and from unauthorized access, use, modification and disclosure. In the management of this Website: www.riccionehotelsadria.com, password checks are also used. Although the Company has implemented the aforementioned security measures for the Website: www.riccionehotelsadria.com and/or www.preventivi-hotel.com, the user must know that it is not possible to guarantee 100% security. Therefore, the user provides his personal data at his own risk and, to the maximum extent permitted by current law, the Company will not be in any way responsible for their disclosure due to errors, omissions or unauthorized actions of third parties during or after their transmission to the same. the Company recommends the user to :

  • periodically update the software to protect the transmission of data over the networks (for example, anti-virus software) and check that the provider of electronic communications services has adopted suitable means for the security of data transmission over the networks (for example, firewalls and filters anti spam);;

In the unlikely event that the Company deems that the security of the user’s personal data in its possession or under its control has been or may have been compromised, the Company will inform the user of the incident in the manner provided for by the law in force. , using the methods prescribed by it (by providing the Company with their email address, the user agrees to receive such communications in electronic format through this email address).

  1. RIGHTS OF ACCESS TO PERSONAL DATA – MANAGEMENT OF CHOICES
  2. a) User rights

At any time and free of charge, the user can access their data, receive their electronic personal data in a structured and commonly used machine-readable format and transmit them to another data controller (data portability), as well as have them corrected, updated, modify or delete (subject to any applicable exceptions). The user can update the data provided to the Company by contacting the same at the address provided below. Requests for deletion of data are subject to current legal obligations and the conservation of documents imposed on the Company.

If you believe that there is a problem in the way your personal data is managed, the user will have the right to lodge a complaint with the national personal data protection authority or any other country in the EU or the European Economic Area.

To exercise these rights, the user can send a request by contacting the Company, by sending an email to the email address: info@riccionehotelsadria.com or a letter by ordinary mail to the address listed below (point 12). When contacting the Company, the user must ensure that they include their name, email address, postal address and / or telephone number (s) to be sure that the same can handle their request correctly..

  1. b) Accuracy – Updating of personal data

To allow the Company to better serve the user, the same is invited to regularly check and update their personal data. The user can access their personal data and modify them by contacting the Company (see point 12) to receive assistance in updating personal data.

  1. c) c) Management of choices related to direct marketing

If the user wishes not to give his consent to the use of data for marketing purposes, he can send a simple request to the Company (see point 12) indicated below or by selecting the appropriate link on the email received.

  1. DATA STORAGE

Personal data will be kept for the duration of the business relationship and for as long as necessary to pursue the purposes described in this Privacy Policy (for example, where the user subscribes to a newsletter, for the duration of this subscription). After this period, the user’s personal data will be kept only to comply with legal obligations, or to allow the Company to maintain proof of their respective rights and obligations.

The user’s personal data that are processed for marketing purposes (point 3.2) will be kept until consent to their processing for these purposes is withdrawn.

  1. POLICY ON COOKIES AND SIMILAR PROCESSES

For further general information on cookies and their enabling and disabling, consult the Cookies and Advertising Management section on the Website https://www.riccionehotelsadria.com/cookie-policy/ . https://www.riccionehotelsadria.com/cookie-policy-de/. and/or www.preventivi-hotel.com

  1. LINKS, ADVERTISERS, SPONSORS AND ADVERTISING

This Website may contain links to third party websites. Where you choose to provide your personal information on such linked website (s), such information will be subject to the privacy policy and security policies of such linked websites – including websites administered and operated by approved distributors. Company, with the exception of the data collected there by the Company’s distributors for CRM purposes if the Company’s privacy policy is published – and not this Privacy Policy. Since the Company is not responsible for the information sent or collected, used, disclosed or otherwise subjected to processing by the websites of third parties, the user should be aware of these other privacy policies.

  1. DATA CONTROLLER – DATA PROTECTION MANAGER – COMPANY CONTACTS

For the purposes of this Privacy Policy and the data processing described here, it is specified that the term “Company” refers to Hotel “Quattro Stagioni” of Zangheri Gianluca, with registered office in Viale Tassoni, 10 – 47838 Riccione (RN), Italy. As parent and final beneficiary, the Company is the data controller (as defined in Reg. (EU) 2016/679) of the data collected through the website.

For any comments or questions on this Privacy Policy and to manage requests relating to data processing, you can also contact the Company’s customer service at the email addressinfo@riccionehotelsadria.com by writing to the “Privacy Contact” at the address Viale Tassoni, 10 – 47838 Riccione (RN), Italia.

  1. UPDATES TO THIS INFORMATION – COMMUNICATIONS

The Company, at its discretion, reserves the right to change, modify, add or delete parts of this Privacy Policy at any time, by publishing the revised version on this page of the Website and updating the “Last Modified” date below. indicated. It is the user’s responsibility to review the Privacy Policy from time to time to become aware of any changes made. In some cases, the Company may provide further communications relating to significant changes to this Privacy Policy by publishing a notice on the home page of this Website or, in the case of registered users, by sending a notification email or by inserting a notice on their page. account. By accepting this revised Privacy Policy by clicking on the “accept” button in this notification email or in the communication published on the account page (where required to comply with current regulations), completing a purchase on the Website or in any store after the revision of the Privacy Policy, or, otherwise, by using or submitting information to the Website after the publication of the revised Privacy Policy, the user accepts this revised Privacy Policy. Following the changes, where required by current legislation, the user’s data will not be processed without the explicit consent of the user.

LAST EDIT

This information comes into effect from 23-12-2020